Improving Ethics in UX Design (WEBINAR recording)
by Frank Spillers
CEO/CXO @ Experience Dynamics; UXInnerCircle.com
User Experience Design is at a crossroads with emerging technology, IT business models, and societal trends and needs. Human-centered Design and user advocacy are being challenged by algorithm-driven experiences, business, and technology models that clash with user empowerment.
UX Designers and UX Researchers play a major and subtle role in how products and services are shaped at the strategic and tactical level. In this webinar, we will look at how we can make a positive difference.
An emerging high-tech roll-out of products, services, and data-driven experiences seem to be out of touch or fail to connect with legal, civil and ethical codes of conduct and design.
In this webinar, we will explore how current and emerging technologies can struggle less with equality, inclusion, protection, and advocacy of digital and civil rights. Instead by adopting an ethics-driven approach to UX Design we can tackle ethical and moral problems up-front, and limit the damage, avoid or reverse the problems, and guarantee a better experience that addresses justice, equality, and freedom for all users.
AGENDA:
- Unlearning Bias in UX Design (AI, algorithms, rules)
- Patterns: Inclusive Design, Dark Patterns, Privacy
- Data ownership and value-sensitive design
- Getting better: Sustainability design, ecosystems & social wellness
- Q&A
About the author: Frank Spillers, CEO/ CXO of Experience Dynamics, a leading UX consulting firm with Fortune 500 clients worldwide.
For over 20 years, Frank has been a seasoned UX consultant, Researcher, Designer, and Trainer. He is an award-winning expert in improving the design of digital products, services, and experiences. Frank is a Subject Matter Expert in UX Design, UX Management, Accessibility, Emotion Design, Service Design, Localization UX, Lean UX, VR/ AR UX Design. He provides private corporate training and offers courses to the largest online design organization in the world (Interaction Design Foundation). In 2001, Frank founded UX consulting firm Experience Dynamics. He provides deep learning opportunities at UX Inner Circle.
